Terms of Service

Last updated: October 20, 2025

1. Services

LeadBeeLine provides done-for-you lead revival, booking automation, missed-call text-back, and a daily digest (the “Services”).

2. Client Responsibilities

• Upload only contacts with an existing relationship and a reasonable expectation of follow-up; no purchased or scraped lists.
• Provide two daily booking windows (min 2 hours each) and a same-day escalation contact; keep calendars accurate.
• Honor opt-outs promptly and provide accurate, lawful copy and instructions.
• Comply with applicable laws (e.g., TCPA, CAN-SPAM, state laws) for your lists, scripts, and operations.

3. Acceptable Use / Anti-Spam

4. Billing, Pilot & Continuation

Pilot: $297 for up to 500 contacts. If the eligibility criteria in the Refunds & Pilot Guarantee are met and fewer than 3 booked conversations occur within 14 days, we will refund $297 or credit it to month one if you continue. Setup fees are billed only upon continuation after the pilot. Ongoing plans renew monthly until cancelled.

5. Definitions

“Booked conversation” = a two-way reply that results in a scheduled inspection/estimate, confirmed on calendar or by SMS thread.

6. Term, Suspension & Termination

• Term is month-to-month. Either party may cancel effective at the end of the current billing period.
• We may suspend immediately for non-payment, excessive complaint/opt-out rates, unlawful content, or compliance risk.

7. Email/SMS Compliance

• All emails include our postal address and an unsubscribe link.
• SMS templates include: “Msg&Data rates may apply. Reply STOP to opt out. HELP for help.” We propagate opt-outs globally.

8. Intellectual Property

Pre-existing IP remains with each party. You grant us a license to use your marks and content solely to provide the Services.

9. Confidentiality

Each party will keep confidential information secret and use it only to perform the agreement.

10. Disclaimers

Services are provided “as is.” We do not guarantee specific revenue or outcomes. Carrier filtering and inbox placement are outside our control.

11. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability is limited to fees paid in the prior 3 months. We are not liable for indirect, incidental, special, or consequential damages.

12. Indemnity

Client will indemnify and hold harmless LeadBeeLine from third‑party claims, fines, and costs (including reasonable attorneys’ fees) arising from Client’s lists, content, or instructions, or Client’s breach of these Terms or messaging laws (including TCPA/CAN‑SPAM).

13. Dispute Resolution

Any dispute will be resolved by binding arbitration on an individual basis under the AAA Consumer Rules in Delaware. Either party may bring a claim in small‑claims court. Class actions and jury trials are waived. Either party may seek injunctive relief in court for misuse of IP or confidential information.

14. Governing Law & Notices

Delaware law governs these Terms. Notices may be sent to legal@leadbeeline.com.

We may update these Terms; continued use after changes constitutes acceptance.